At National Tree Company, we understand that the magic of the holidays begins the moment you envision your decor. Our mission has always been to help you create unforgettable moments, and that includes ensuring your carefully selected Christmas trees, wreaths, ornaments, and accessories arrive with care and efficiency, ready to transform your home into a festive wonderland.

We’ve designed our delivery options with you—the holiday perfectionist—in mind. Whether you’re planning months ahead or seeking the perfect last-minute centerpiece, we provide clarity, reliability, and global reach to make your holiday decorating seamless and stress-free.

Our Shipping Options: Designed for Convenience

To suit different needs and timelines, we offer two primary shipping methods. Both utilize our trusted carrier partners to ensure your premium holiday decor arrives safely.

1. Standard Shipping

Ideal for when you want a perfect balance of speed and value.

  • Carriers: DHL or FedEx.
  • Cost: A flat rate of $12.95.
  • Delivery Timeline: Your order will be processed within 1-2 business days. Once shipped, delivery typically takes 10-15 business days.
  • Best For: Customers who want a trackable, reliable service for their essential holiday items.

2. Free Shipping

Our gift to you, making premium decor even more accessible.

  • Carrier: EMS.
  • Cost: FREE on all orders over $50.
  • Delivery Timeline: After the 1-2 day processing period, please allow 15-25 business days for delivery.
  • Best For: Budget-conscious planners who are ordering ahead to curate their complete holiday look.

✨ A Note on Order Processing & Global Celebration

All orders require 1-2 business days for careful processing and preparation before they are handed to our carrier partners. This ensures every artificial tree is checked, every ornament is securely packed, and every item meets our curated standard of excellence.

True to our promise of Bringing Global Holiday Joy, we ship worldwide! Please note that while we deliver to most corners of the globe, service is currently unavailable in a few remote regions and parts of Asia. The estimated delivery times are for most major destinations.

After Your Decor Arrives: Our Happiness Guarantee

We are confident you will love your National Tree Company products. However, if any item doesn’t spark the joy you expected, our return policy is straightforward.

  • Return Window: You have 15 days from the date you receive your shipment to initiate a return.
  • Condition: Items must be in their original, unused, and resalable condition with all packaging.

(For detailed instructions on initiating a return, please contact our customer service team after your delivery.)

Easy & Secure Checkout

To complete your order smoothly, we accept all major payment methods: Visa, MasterCard, JCB, and PayPal. Our checkout is secure, ensuring your transaction is protected as you invest in your holiday magic.

Questions About Your Delivery?

Our dedicated customer service team is here to ensure your holiday experience is perfect. If you have any questions about shipping timelines, order status, or delivery areas, please don’t hesitate to reach out.

Email us at: [email protected]

We’re your partners in holiday decorating, from inspiration to installation.

From our family in Fayetteville to yours, we’re honored to help you create a season filled with light, beauty, and cherished memories. Thank you for letting National Tree Company be a part of your holiday tradition.